Frequently Asked Questions
Everything you need to know about shopping with Humes Outfitters
What are your shipping options and delivery times?
We offer standard and express shipping across the UK and internationally. Standard delivery typically takes 3-5 working days, while express orders placed before 2pm are delivered the next working day.
How do I return an item for a refund or exchange?
We offer a 28-day return policy. Items must be in their original condition with tags attached. You can initiate a return through our online portal or visit our store in person for an exchange.
Are your products authentic and covered by warranty?
As an authorized stockist of premium country wear, all our products are 100% authentic. Most items come with a manufacturer's warranty against defects, typically lasting 12 months.
How can I find the right size for me?
Each product page includes a detailed size guide. Since we stock various brands, we recommend checking the specific measurements for each item to ensure the perfect fit.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer secure checkout options via PayPal and Klarna for buy-now-pay-later convenience.
Can I track my order once it has been dispatched?
Yes, once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your delivery's progress.